When we set out to expand our footprint in the Canadian market, we knew that having the right logistics and fulfillment partner would be the foundation of everything. From day one, the team at TOC understood our business — our product mix, our retail standards, and the urgency that comes with serving major accounts across the country. That operational alignment gave us the confidence to scale aggressively and pursue opportunities we simply couldn’t have tackled alone.
Over the past 7 years our Canadian business has grown from a modest regional presence into a meaningful channel with huge national accounts and a growing base of PHCP distributors and showroom partners. None of that growth happens without a warehouse partner that executes at a high level — accurate pick-and-pack, on-time shipments, and the flexibility to handle both high-volume retail replenishment and smaller specialty orders without missing a beat. TOC has delivered on all of it.
What makes this partnership stand out isn’t just the logistics — it’s the relationship. When we’ve needed to pivot quickly, whether for a new product launch, a promotional push, or an unexpected surge in demand, the team has been responsive and solutions-oriented every step of the way. That kind of reliability is what allows us to show up as a credible, professional vendor to some of Canada’s most demanding retail buyers.
We’re proud of what we’ve built together in Canada, and we see this as just the beginning. As we continue to expand our Canadian retail and distribution reach, TOC will remain a cornerstone of how we deliver on our promises to our customers.